Ottowood Outdoor Deep Seat Cushions, Water-Repellent Patio Cushions
This deep seat cushion set includes four 19" W x 19" D x 3" H seat cushions and four matching back cushions, designed specifically for deep seat chairs, conversation sets, and outdoor sofas. Please note: Cushions are vacuum-compressed for shipping and require 48–72 hours to fully expand after unpacking. Made with fade-resistant fabric and double-sided waterproof technology, they help resist sun exposure and repel rain and moisture from both sides for reliable outdoor performance. The 3-inch high-density foam seat delivers supportive comfort without sagging, while the back cushion features a foam and PP cotton blend for balanced softness and enhanced lumbar support. Both seat and back covers are equipped with zipper closures for easy removal and cleaning, and adjustable straps keep the cushions securely in place to prevent shifting during use. Although this set is water-resistant and UV-resistant, we recommend bringing it indoors during rain or when not in use to extend its lifespan and maintain its appearance.
Shipping & Returns
Shipping Policy:
- Processing Time: 1-3 business days (excluding weekends/holidays).
- Shipping Time: US orders arrive in 7-10 days; Int'l in 10-15 days (estimated).
- Shipping Carriers: Varied by destination/size of order.
- Shipping Rates: Calculated by weight/destination; Free Shipping over $50.
- Order Tracking: Receive tracking info via email.
- Shipping Restrictions: US addresses only; No P.O. boxes/APO/FPO.
Returns Policy:
- 30-day return/exchange window from delivery.
- Eligibility: Unused items in original packaging.
- Return Process: Contact us for return authorization.
- Refunds: Issued to original payment method, minus shipping, within 5-7 business days.
- Contact Us: info@estimdeco.com for assistance.
Feel free to adjust this to fit your store's specific needs!
FAQ's
Shipping:
Q: How long will it take for my order to arrive?
A: US orders typically arrive in 7-10 business days, while international orders may take 10-15 business days.
Q: Do you offer free shipping?
A: Yes, we offer free shipping on orders over $50.
Q: Do you ship internationally?
A: Currently, we only ship within the United States.
Returns:
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused items in original packaging.
Q: How do I initiate a return?
A: Please contact us at info@estimdeco.com to start the return process.
Q: How long does it take to process a refund?
A: Refunds are typically processed within 5-7 business days of receiving the returned items.
Contact:
Q: How can I contact customer service?
A: You can reach us at info@estimdeco.com for any questions or concerns.
Q: Do you have a phone number for customer support?
A: Currently, we only offer support via email at info@estimdeco.com.
Feel free to add or modify questions as needed to address common inquiries from your customers!
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